Terms & Conditions

---

Please read these Terms and Conditions ("Agreement") carefully before accessing or using the services and products provided by Exclusive Pools & Spa Inc. ("Company"). By accessing or using our website, engaging our services, or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, you may not access the website or use our services.

Services and Products:

a. Services: The Company offers a range of pool and spa services, including installation, repair, maintenance, and renovation. These services are provided by trained professionals with expertise in the field.

b. Products: The Company sells pool and spa equipment, accessories, chemicals, and other related products. All products offered are of high quality and sourced from reputable manufacturers. When purchasing products, you agree installation of these products must be performed by a professional technician, self-installation can void manufacturer warrenty.

Ordering and Payments:

a. Orders: By placing an order through our website, over the phone, or in person, you agree to provide accurate and complete information about yourself, including billing and shipping details. The Company reserves the right to refuse or cancel any order at its discretion.

b. Pricing: All prices for products and services are displayed in the local currency and are subject to change without prior notice. Prices quoted are exclusive of taxes, shipping fees, or other applicable charges unless explicitly stated.

c. Payment: Payment for orders can be made through various accepted methods, including credit cards, debit cards, or other authorized payment options. The Company utilizes secure payment gateways to protect your payment information. You agree to provide valid payment details and authorize the Company to charge the designated amount.

Delivery and Returns:

a. Delivery: The Company will make reasonable efforts to deliver products within the estimated timeframes. However, delivery times may vary based on factors beyond our control. The risk of loss or damage to products passes to you upon delivery.

b. Returns and Refunds: Our return and refund policy is outlined separately and can be found on our website. Please review the policy to understand the specific terms and conditions for returning products and requesting refunds. View Here.

Intellectual Property:

a. Content Ownership: All content, including text, graphics, logos, images, videos, and software on our website, is the intellectual property of the Company or its licensors. You may not use, reproduce, distribute, modify, or create derivative works without obtaining explicit permission.

b. Trademarks: All trademarks, service marks, trade names, and logos displayed on our website are the property of their respective owners. Use of these trademarks without prior authorization is strictly prohibited.

Limitation of Liability:

a. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our services or products.

b. The Company shall not be held responsible for any injury, loss, or damage caused by our products or services' installation, repair, maintenance, or use.

c. You acknowledge that the use of pool and spa equipment involves certain risks, and you agree to assume all responsibility for the proper installation, usage, and maintenance of the products.

Indemnification:

You agree to indemnify, defend, and hold harmless the Company and its directors, officers, employees, and affiliates from any claims, liabilities, damages, costs, or expenses (including attorney's fees) arising from your use of our services, products, or violation of this Agreement.

Governing Law and Dispute Resolution:

This Agreement shall be governed by and construed in accordance with the laws of Canada. Any disputes arising out of or related to this Agreement shall be resolved through arbitration or mediation in accordance with the rules of https://adr-ontario.ca/

Amendments:

The Company reserves the right to modify oramend these Terms and Conditions at any time, without prior notice. Any changes to this Agreement will be effective immediately upon posting on our website. It is your responsibility to review this Agreement periodically to stay informed of any updates.

Severability:

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent of the Agreement.

Entire Agreement:

This Agreement constitutes the entire agreement between you and Exclusive Pools and Spa Inc. and supersedes all prior agreements, understandings, or representations, whether oral or written, regarding the subject matter herein.

By accessing our website, using our services, or purchasing our products, you affirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you have any questions or concerns, please contact us using the following information:

Exclusive Pools & Spa Inc.

Mississauga, Ontario

info@exclusivepoolsandspa.ca

+1-647-770-7197

Thank you for choosing Exclusive Pools & Spa Inc. We are committed to providing you with exceptional services and high-quality products.

Effective Date: 07/01/23